The fastest way to reach us. Chat directly with the EDGE support team.
Message us →Email Support
Send us an email and we'll get back to you as quickly as possible.
hello@edgeperformanceclub.com →Frequently Asked Questions
Go to your Profile tab, tap Connections, then tap Connect WHOOP. You'll be taken through a secure authorisation flow. Make sure you have an active WHOOP membership and your WHOOP app is up to date.
On first launch, EDGE will request access to Apple Health. You can manage permissions at any time in your iPhone Settings → Privacy & Security → Health → EDGE. Make sure to grant access to Heart Rate, HRV, Sleep, Steps, and Active Energy for the best experience.
Your readiness score is calculated from your latest WHOOP recovery data and your daily check-in. Make sure you've completed today's wellness check-in and that your WHOOP data has synced. Pull down to refresh on the Home screen to trigger a manual sync.
You can request account deletion from within the app under Profile → Account → Delete Account, or by emailing us at hello@edgeperformanceclub.com. We will permanently delete all your data within 30 days.
EDGE is currently invite-only. Contact us on WhatsApp or email hello@edgeperformanceclub.com to request access for you or your team.
Please message us on WhatsApp or email hello@edgeperformanceclub.com with a description of what happened, your device model, and iOS version. Screenshots or screen recordings are always helpful.
Still stuck? We're here to help.
hello@edgeperformanceclub.com